If you require assistance, please scroll down and use one of the contact options to get in touch. Please enter a valid email address. How do I create a Mendeley account and sign in/out? To decline or learn more, visit our Cookies page. Click on the field you would like to correct and enter the correct data.

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To decline or learn more, visit our Cookies page. The page will refresh upon submission. If this is the first time you are correcting the data and you haven't verified the extracted data yet, either click 'Search' to look for more or other metadata in Mendeley's catalog, or 'Details are Correct' at the top of the pane.

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Any pending input will be lost. Why does Mendeley Cite no longer recognise previous citations that I have made and my bibliography only show new citations? The page will refresh upon submission.

I have just imported my whole library from Mendeley as it was giving me problems with the journal titles.

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On your Mendeley library, select the document or reference you would like to correct the metadata for. Thank you for your feedback, it will help us serve you better.

This is a longstanding issue with Mendeley, and it's more common with very new and very old papers. The Details pane on the right side of the screen shows the related metadata. Any pending input will be lost.

Last updated on 20/01/2020 The Mendeley catalogue is crowd-sourced which means that the references are retrieved from users' metadata and updated every one or two months. As of our new authentication process, if you have re-authenticated your account (you'll have been asked to accept some new terms and conditions and verify with your password) or changed any of your credentials with Elsevier, you may have problems running Mendeley Desktop if you are on an older version. To post social content, you must have a display name. If you need to amend the details of a selected paper, click into the appropriate field Mendeley's document details panel and apply the required changes. In case your metadata issue is not fixed in a week, please contact us using one of the option at the bottom of this page. Often times, it just pulls the details of a completely different article. We don't manually create or edit the catalogue, and neither do our developers. How do I add a file(s) to Mendeley Desktop? What should I do if I’m being asked to confirm my account when trying to sign in. To fix this problem, follow the steps below. What should I do if I receive a message saying my account doesn't have a password when I enter my email address? What can I do if the Mendeley Catalogue is displaying wrong metadata?

We currently only support the Latin alphabet (a-z), numbers, and some characters (for example .

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