In the unfortunate circumstances of show re-scheduling/cancelling we will make every effort to contact the person who made the booking with the Box Office via the contact details they supplied (given the notice period we are given by the promoter this could be a letter, social media, email, telephone or radio, TV or newspaper). The Arena food & packaging is recyclable, biodegradable and sourced locally.

ICE Sheffield 370 spaces. Your ticket will not allow re-entry. Further information on booking fees for in person bookings available here.

Again depending upon audience profile we may increase the number of male/female toilets to reflect the number of male/female customers attending the show. If you been issued with a parking charge whilst parked on one of the Arena car parks, please refer to the contact details on the parking charge notice - more info here. Should you have an issue with merchandise purchased from them we recommend you contact their merchandise stand at the next home fixture. Please be aware that the Arena hosts a wide range of events and not all shows are considered suitable for infants because of noise/lighting levels from either the show or the audience so please check before purchasing your ticket. Please give a brief description that would enable us to identify the item as being yours, along with the show, date & performance if attending an event that is taking place over several days. The Elite League has cancelled all ice hockey fixtures for the remainder of the season.Steelers fixtures at the Arena on the 14th, 21st & 29th March are cancelled. We understand this can be inconvenient but is a necessary measure for the security of everyone coming to the venue.

Acceptable forms of ID are constantly reviewed with new schemes added or updated so please check with us if you have any questions customerservices@flydsaarena.co.uk.

Each event promoter may have different definitions and offers so please check before you book. Visited Friday evening for the latest visit of Mrs Brown's Boys, excellent and really funny.

If, when you are leaving the gig you wish to take a ticket as a souvenir please ask a steward for a ticket. Doing so may cause the Ticketmaster system to think you are a robot, which will kick you out of the queue and you will be unable to purchase tickets. Sorry, there are no tours or activities available to book online for the date(s) you selected. The J E James Cycles Cyclefest returns for 2020 with a bang to show case the leading bike brands on the planet. The venue carefully monitors the noise levels of every show performing in our venue at various times throughout the event to ensure these levels fall within safe limits.

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