We bought our 2019 VW Tiguan here and we're loving it! No matter what type of 2020 Golf GTI configuration you’re looking for, Hansel Volkswagen can assist you with finding it. Complete waste of my Saturday morning. I or my fiancee will not be returning for future inquiries. They look so similar! I 2020 Golf TSI -5 Star safety rating and fuel efficient for your day to day travels. The back-and-forth of negotiations with the sales manager Adam Ryves were done in a calm, pleasant and straight-forward manner (and we eventually met our goal prices on both vehicles). They are supposed to be advocates for the customer. BAIT AND SWITCH ... bunch of liars! She had the same 1st Class Experience.

We were not told about the 40,000 mile check up that the car would need to have within the next couple of months! hobby. Also met the GM, Julia during this visit. Stopped by Saturday afternoon just to look around at what used inventory they had. Everyone was so nice and welcoming without trying or faking it! I started with the Hansel's in 2001 back in the old Prestige Imports building. - Naturally, they are both German! I said to him WOW - that is really poor customer service - he just said that's the way it is. Fun fact: I enjoy taking my RV out and spending time with my family - especially during the holidays. He's meticulous, attentive, empathetic, and just all around a good guy.- I've been working with Adam a lot recently on a few items and Adam is great. ", Yelp users haven’t asked any questions yet about. he also pointed out a problem that i hadn't even noticed yet.... gave me a quote for the repairs, and it was all reasonable. Thank you Peter!! We were told that the car had passed all the maintenance tests and was all set to go! .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Team Hansel Volkswagen prides ourselves on our experienced car sales professionals and trained auto technicians committed to excellence in Santa Rosa California. No pushy sales people or games. Learn more. We reviewed the numbers, and our sales guy said, "If we offer you a low price on the car, and a high trade in value, would you like to purchase today?" Click on one of the people below to find out more information. Hansel Volkswagen, located at 2951 Corby Avenue in Santa Rosa, CA, can help drivers in the greater Santa Rosa area find a 2020 Volkswagen Golf GTI. I replace the battery as it would no longer hold a charge. Sales techniques leave something to be desired.
This dealership seems far more interested in appearing successful and "professional" than they are in actually doing anything of service to the customer. I will never return to this dealership and I plan on selling my VW because of this dealership.

I must say this was the easiest car purchase that I have had ever....I was immediately helped when we walked in...and our sales rep Robert Fletcher was extremely helpful explaining and helping us find the right car for us! California consumers may exercise their CCPA rights here. We did test drives in all the car dealerships and we did our research before buying a new car. Purchase a Comfortable, Spacious Car at Hansel Volkswagen, Shop for a Commuter-Friendly Volkswagen Car at Hansel Volkswagen, 2020 Volkswagen Jetta Engine Specifications & Performance Ratings, Available 2021 Volkswagen Atlas Features & Technology Systems, Gallery of 2020 Volkswagen Atlas Cross Sport Color Options. Pretty cool.This is going to be my wife's car, so it was really up to her. On arrival we were greeted by "Keith" and told that he was very sorry but he did not know that the car had not been certified yet and it was being serviced. 2 weeks now, and they wrote us, not called us. I told them that I had only driven the car for 10,000 miles! He immediately took it in had it repaired and within less than hour I was on my way. HAPPY REALLY HAPPENS HERE at Hansel Volkswagen! Nothing.... we had to get a key programmed at a dealer or we would have went somewhere else... After the crappy service we found these reviews! Still with the same bugs. Its now 3:30 pm and they haven't even started on my car. Not pushy at all, knew just how to sell us without all the selling. Had to place an extra quart of oil in car at my time and expense and have Hansel come to my office for its recalibration and top off of oil.
Highly recommend. Beautiful work at home Once we decided on the car, they tracked it down at another dealer, made a trade and we had it at 3:30 the next day, gassed up and detailed. Hop Into Homebrewing and Cheers to Craft Beer. My car was ready and a bonus I didn't expect it was washed too.

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